ONLINE STORE TERMS OF SALE
The owner of the online store mumaly.com is MUMALY OÜ (registration code
17130037), located at Harju maakond, Tallinn.
Validity of the sales contract, product and price information
The terms of sale apply to the purchase of goods from the Online Store.
The prices of the products sold in the online store are indicated next to the
products. All prices of goods sold in the online store are in euros.
The fee for delivering the goods depends on the location of the buyer and the
method of delivery. The delivery fee is displayed to the buyer when
completing the order.
Information about the product is provided in the Webshop directly next to the
product.
Making an order
To order the goods, you must add the desired products to the shopping cart.
To complete the order, you must fill in the required data fields and select the
appropriate method of product delivery. The amount of the fee is then
displayed on the screen, which can be paid securely through the following
payment methods:
If the ordered goods cannot be delivered due to the end of the goods or for
some other reason, the buyer will be informed of this as soon as possible and
the money paid (including the costs of delivering the goods) will be returned
without delay, but no later than within 14 days of sending the notice.
Delivery
Items are shipped to Finland only!
To receive the goods, the buyer has the following options: Courier to doorstep or
Itella Smartpost parcel station. The shipping costs of the goods are borne by the buyer, and the
corresponding price information is displayed next to the shipping method.
Shipments within Finland generally arrive at the destination specified by the
buyer within 5 working days from the entry into force of the sales contract.
In exceptional cases, you have the right to deliver the goods within 45
calendar days.
Right for withdrawal of purchase
After receiving the order, the buyer has the right to withdraw from the contract
concluded in the e-shop within 14 days.
The right of withdrawal does not apply if the buyer is a legal entity.
In order to use the 14-day right of return, the ordered goods must not be used
in any other way than is necessary to make sure of the nature, characteristics
and functioning of the goods in a way that is allowed for testing the goods in a
physical store.
If the goods have been used for purposes other than what is necessary to
verify the nature, characteristics and functioning of the goods, or if they show
signs of use or wear, the Online Store has the right to reduce the refundable
fee according to the decrease in the value of the goods.
In order to return the goods, you must contact MUMALY`s customer support
info@mumaly.com at the latest within 14 days of receiving the goods.
The cost of returning the goods is borne by the buyer, unless the reason for
the return lies in the fact that the product to be returned does not correspond
to the one ordered (e.g. a wrong or defective product).
The buyer must return the goods within 14 days after submitting the
application or provide proof that she has handed over the goods to the carrier
of the goods within the aforementioned period.
Upon receiving the returned goods, the online store will return to the buyer
immediately, but no later than 14 days after receiving the withdrawal, all fees
received from the buyer under the contract.
The online store may refuse to issue refunds until it has received the item that
is the subject of the contract or until the buyer has provided evidence that it
has returned the item, whichever occurs first.
If the buyer has explicitly chosen a delivery method other than the cheapest
usual delivery method offered by the Online Store, the Online Store does not
have to refund the cost to the consumer that exceeds the cost associated with
the usual delivery method.
The online store has the right to withdraw from the sales transaction and
demand the return of the goods from the buyer if the price of the goods in the
online store is marked significantly below the market price of the goods due to
an error.
The right to file a claim
The online store is responsible for the non-compliance of the goods sold to
the buyer with the contract conditions or a defect that already existed at the
time of handing over the item and that appears within two years from the
handing over of the goods to the buyer. During this 1 year from the handing
over of the thing to the buyer, it is assumed that the defect already existed at
the time of handing over the thing. It is MUMALY NAILS responsibility to dispute
the corresponding assumption.
The buyer has the right to appeal within two months at the latest in the event of a defect.